The Help Wanted Ad I'd Post for Myself (Must Be Comfortable With Silence and Unpaid Noticing)
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A client once asked me, very politely, what I actually do all day. Not in a mean way. In a we-need-to-scope-this-project way. And I froze like a deer in the headlights of a very reasonable question.
Because the honest answer is: I notice things, I collect them, I connect them, and sometimes I follow through. But you can't put that on an invoice. Or can you?
That night I opened a blank doc and wrote a job listing for my own creative practice. Not for an assistant. For me. Responsibilities, required skills, physical demands, the whole unglamorous thing. I titled it "Help Wanted: One Person to Pay Attention." It was mostly "notice things." And it was the most clarifying document I've made in years.
The Responsibilities Section Got Weird Fast
I started with the easy stuff. Draft client emails. Revise the homepage copy. Send the invoice. Then I kept going, because the easy stuff was maybe fifteen percent of the actual job.
Here's a partial list from the final doc:
- Read three articles to write one sentence.
- Walk to the mailbox so an idea can settle.
- Sit in a diner booth for forty minutes and eavesdrop on a conversation that will become a character's backstory.
- Take a photo of a hand-painted sign because the lettering is doing something I can't name yet.
- Stare at a wall. Not metaphorically. Actually stare.
- Keep a note on my phone that says "the way she said 'anyway' — use this."
My favorite line item: "Attend to the thing that isn't the project but will become the project in six months." I have no idea how to bill for that. I do know it's the reason the projects that work, work.
Required Skills (Not the Ones on My Website)
When I wrote the qualifications, I expected to list software. I listed none. The real requirements were stranger and more honest.
Must be able to hold two contradictory ideas for a week without resolving them. That's most of the early stage. If I force a decision too soon, I get a tidy project that no one remembers.
Must tolerate a low hit rate. I filled a notebook last month. Maybe four pages will become anything. I used to think that was a failure of process. Now I think it's the process.
Must notice when a client is describing the project they need versus the project they think they should want. These are rarely the same. The gap between them is where the actual work lives.
Must be willing to look dumb in a first draft. I wrote a three-page pitch last spring that was so bad I emailed it to myself with the subject line "evidence of effort." The second version was good. The first version was required.
The Invisible Labor Line
This is the section that changed how I talk about money.
I added a line at the bottom of the job listing: Unpaid noticing: 8–12 hours per week. I made that number up, and then I tracked it for a month. It was closer to fourteen. Fourteen hours of reading, walking, screenshotting, eavesdropping, and letting a sentence sit in my head until it stops being stubborn.
Nobody pays for that directly. But every project I quote cheaply is a project where I forgot to account for it. I used to scope based on the hours it takes to make the thing. Now I scope based on the hours it takes to be the person who can make the thing. Those are different numbers. The second one is bigger.
I sent a revised estimate to a client the week after I wrote the listing. Same project, same deliverables, higher number. I included a line in the email: "This includes the reading and thinking time that doesn't show up in the file." She said yes without blinking. I'm not saying that always happens. I'm saying it happened once, and once was enough to keep doing it.
The Benefits Package Is Mostly Silence
Every job listing needs a perks section, so I wrote one. It's not a 401(k).
- Long stretches of quiet.
- The feeling when a note from three years ago suddenly makes sense.
- Permission to follow a tangent for twenty minutes and call it work.
- A graveyard of abandoned drafts that occasionally forgives you.
I printed the listing and taped it above my desk. It's not a manifesto. It's a reminder. When someone asks what I do all day, I don't hand them the doc — that would be a lot. But I answer differently now. I say, "I read and notice and connect things, and then I make the file." If they want the file only, we can talk about that. But the noticing is not free, and it's not optional, and it's not a personality quirk. It's the job.
What Changed After I Posted It (To Myself)
I didn't actually post it anywhere. But writing it did something. It made the invisible visible enough to argue for. I stopped apologizing for the walk to the mailbox. I started building a line for "research and incubation" into every estimate. And I got better at saying, "That timeline assumes I already know what the piece is about. I don't yet."
The listing is still taped up there. Sometimes I read the responsibilities section and laugh. Stare at a wall. Attend to the thing that isn't the project. It sounds ridiculous. It also sounds like the most accurate job description I've ever had.